At Stark Breakfast LLC, we want you to enjoy a smooth and satisfying shopping experience. If you have any concerns regarding your order, please contact our customer service team and we will do our best to assist you.

Refund & Return Period

We accept refund and return requests within 30 days of delivery.

To be eligible for a return, your item must meet the following requirements:

  • The product must be unused and unopened
  • The product must remain in its original packaging
  • You must provide proof of purchase or order information

Due to food safety regulations, certain products cannot be returned.

Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

  • Opened or partially consumed food products
  • Frozen breakfast products that have been thawed or used
  • Perishable food items
  • Gift cards
  • Digital products
  • Products damaged due to improper storage or handling after delivery

Damaged, Incorrect, or Missing Items

If your order arrives damaged, incomplete, or you receive an incorrect item, please contact us within 7 days of delivery.

Please provide:

  • Order number
  • Photos of the product and packaging
  • Description of the issue

After reviewing your request, we may provide a replacement, store credit, or refund depending on the situation.

Refund Process

Once your return request is approved, we will inspect the returned item if applicable.

If your refund is approved:

  • The refund will be issued to your original payment method
  • Processing time depends on your bank or payment provider
  • Most refunds are completed within 5–10 business days

You will receive an email confirmation once your refund has been processed.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again
  2. Contact your credit card company or payment provider
  3. Contact your bank regarding processing times

If you still have not received your refund, please contact us:

Email:

delicious@shakeburgers.com

Sale Items

Discounted or promotional items may be eligible for refunds according to the same policy unless otherwise stated at the time of purchase.

Exchanges

We only replace items if they are damaged, defective, or incorrectly shipped.

To request an exchange, please contact us:

Email:

delicious@shakeburgers.com

Please include your order number and details about the issue.

Return Shipping

If a return is approved, please send your package to:

Stark Breakfast LLC
5489 Mission St
San Francisco, CA 94112
United States

Customers are responsible for approved return shipping costs unless the return is caused by our error, such as:

  • Incorrect item shipped
  • Damaged product received
  • Missing items

Original shipping fees are non-refundable unless required by law.

Food Safety Notice

Because Stark Breakfast LLC provides food products, we prioritize freshness, quality, and safety. We recommend inspecting your order immediately after delivery and storing products according to the instructions provided.

Contact Us

For questions regarding refunds and returns, please contact:

Stark Breakfast LLC
5489 Mission St
San Francisco, CA 94112

Email: delicious@shakeburgers.com

Business Hours: 9:00 AM – 10:00 PM